Contact Bigstar Copywriting

Archive for the ‘SEO copywriting’ Category

Five essential SEO copywriting tips for your website

Friday, August 19th, 2011

To get to the top of the search engines can take a whole lot of tweaking, and the services of a top notch SEO copywriter can be a big help. There are countless ways in which you can optimise your website for search engines, and if you’re just starting out with your website the prospect can be a daunting one.

Here, we take a look at five important things to consider in your quest for the top spot on Google and the other search engines (remember, Google isn’t the only player in town…).

Create plenty of content - The more content you have on your site the better from an SEO perspective. That doesn’t mean you should go filling your web space up with junk just for the sake of it. But if you’ve only got the bare minimum (home, about us, contact us etc), you might want to consider hiring an SEO copywriter to create some additional content. Ideas for extra content to draw in attention from search engine spiders and web users include ‘how to’ articles, news items, blog entries and other useful resources that will keep the search engines and, more importantly, your human visitors interacting with your site.

Careful with the keywords - When it comes to keywords, it’s all about balance. Too few and you may have trouble getting your site to rank anywhere near the top. Too many and you risk your content looking sloppy and being virtually unreadable. There is no magic quantity of keywords that will boost you to the top of the search engine results, so one of the best strategies is to identify the best keywords for your site and then use them naturally and unforced in the flow of your copy.

Use descriptive anchor text for links - Instead of writing generic text for internal links, such as ‘click here’, use words that are relevant to your pages – ideally, your keywords.

Make sure your content’s unique - Duplicate content is virtually ignored by the search engines, and the practice of aggregating content from other websites is also being clamped down on. The only sure way of getting the search engines to pay attention is to create your own high quality original content, and keep it fresh, updated and relevant. Make sure your SEO copywriter understands this too.

Focus on making your site as useful as possible – When thinking about SEO, it’s easy to get bogged down with keywords, algorithms and the like. At the most basic level, your website should be optimised to be user friendly and provide useful content. Why? Because that’s exactly what the search engines are looking for, and what web users expect.

Is your website optimised to succeed? What tips would you add to this small selection? Let us know in the comments section below.

  • Share/Bookmark

If you want to build trust, review your web copywriting today

Tuesday, July 12th, 2011

by Steve Kellas

This is a true story, and a cautionary one.

Not long ago, I was asked to re-write some webpages to make them more ‘user-friendly’ and, like many of my freelance copywriter projects, I began with a review of the current website copy. My own personal audit of what needed improving.

What I found surprised me. If I were arriving at their website for the first time as a customer, I’m not sure I would have bought from them.

Here’s what I found:

  • An outdated price on an older (but still visible, and outdated) product line
  • Incorrectly named products and inconsistent naming
  • Spelling errors
  • Grammar errors such as missing punctuation (full-stops) and completely incorrect punctuation such as a full-stop followed by an exclamation mark(.!)
  • Missing or incorrectly used modifiers that changed the meaning of the phrase on several key pages
  • And, a legal Terms of Use page that had the details of an offer that expired 3 years ago

As customers, we can forgive a few mistakes on a website. We all make them. It happens.

But…maybe not that many.

As a business, they were shocked and appalled that copywriting was still on the website for an outdated product with old pricing. Trust could be broken and good customers lost over mistakes like that. Never mind the legal ramifications of not updating your Terms in over 3 years.

How did this happen?

Like many businesses, they had never gone through the website to check that what was on there still needed to be there. They didn’t know what was on the website, because with staff changes, there was no way to know who had posted a lot of the content in the first place.

This is where a content audit can save your business from embarrassment, or legal action.

A content audit helps ensure trust isn’t lost

When we conduct a full, professional content audit, we highlight the kinds of errors and omissions that turn customers away. It’s a copywriting service that doesn’t involve writing. Rather, we spend time carefully analysing the copy on each page.

We review the calls-to-action, buttons, pricing, product descriptions and even error messages. Any information that is old, out of date, or in need of refreshing will be brought to your attention, ready to be dealt with either by us, or your business.

SEO and copywriting

Even if you don’t have the kinds of mistakes on your website that I outlined above, you might be missing out on a golden marketing opportunity by not updating the site regularly.

Search engines, like Google, regularly visit websites to see if they have changed. The more frequently they change, the more they visit. Therefore, regularly reviewing and updating your website is good for SEO. You’ll be able to make changes to your keywords and phrases to make them more effective over time.

(This, by the way, is one of the reasons I love web. You can make changes to improve your results, in ‘real’ time.)

If you haven’t updated your website copywriting in a couple years, it’s time to review it and refresh it.

  • Share/Bookmark

Google (finally) does something about copywriting spam

Wednesday, March 2nd, 2011

by Steve Kellas

A few weeks ago I wrote about why the relationship with your copywriter just got a lot more valuable. Blekko forced Google’s hand, and this past week Google answered by announcing a major change to their search algorithm.

What does this mean for you?

Well, for a start, it means that you’ll begin to see a difference in your search results on Google.

This change reduces the ranking of low-quality sites. Low-quality meaning sites that offer a lot of content that has little or no value to readers. It penalises sites that don’t put any effort into the quality of their information.

This change is important because your potential (and current) customers want quality copywriting and quality content.

And Google wants to deliver the quality to its customers. Thus the change.

How do you get quality copy on your website?

Like so many things in business, you either spend a lot of time crafting it yourself, or you hire a really good copywriter to do it for you.

And, like Daniel Scocco said this week on his blog Daily Blog Tips, when it comes to ranking well with SEO copywriting, you need to be consistent in putting good quality content out there. Week after week.

Is that all there is to this change?

Yes.

And no.

You still need to promote yourself. You still need to have a viable product. In short, you still need to run a good business and do all the things you need to do to make it succeed.

The algorithms always change – usually in favour of good businesses putting out good content on a regular basis. This latest move by Google and the other search engines means that the only ones who lose are the ones who took shortcuts in the first place

The losers here are the ones who tried to game the system and de-value all the good information that’s available out there with low-value, high-volume content.

The tables have turned again in favour of good copywriting (for now) and hopefully, you’ll see better results because of it.

Steve Kellas is a freelance copywriter and teaches web copywriting to businesses across the UK.

  • Share/Bookmark

Top 5 websites for learning about web copywriting

Thursday, February 24th, 2011

by Steve Kellas

There are a lot of books, blogs, websites, and advice out there about how to write for the web. But in my 13 years of web copywriting, these 5 sources have consistently shown themselves to be the most trustworthy. I guarantee that after spending a few hours with these sites, you’ll know more than most about web copywriting. In fact, after having looked at and compared many of the other online products out there, Big Star has signed up to some of the programs below as affiliates.

Jakob Nielsen’s useit.com

To do well in the web copywriting world, the very first thing you need to understand is how people read online. Jakob gives you all the background and first-hand research to get the basics. Not only will you come away with a healthy respect for people who actually read anything on computers, you’ll understand your own strange computing habits too. Begin with his landmark work on How to Write for the Web.

Nick Usborne – Web content cafe

Nick’s been a copywriter for a long time. I have personally learned more from his newsletters and articles than any other person or source. (Thanks Nick!) His practical advice, his approach to humanity in writing, his ideas, and copywriting books will be enough to convince you. Sign up to his Web content cafe now stocked with over 200 web content ideas; I promise you won’t be disappointed.

Copyblogger

This is the ‘big daddy’ of copywriting websites. Copywriting techniques from headlines to calls-to-action, idea tips, great daily content. This is one great copywriting source. The somewhat famous Copywriting 101 gives you a great start on effective copywriting in a step-by-step format. Many aspiring copywriters have fallen head over heels for Brian Clarke and his team. Start with some great headline advice.

SuccessWorks – SEO Copywriting Training

Don’t just say you ‘can do SEO’ copywriting, actually learn how to do it the right way. Heather Lloyd-Martin wrote the book SEO copywriting (literally), so we think if you want to learn, learn from the best. Sign up for her SEO Copywriting Certificate program, or SEO Copywriting Certificate for freelance copywriters if you’re serious about driving more web traffic and making more money online.

A List Apart

Great info and insights into the world of creating anything on the web. The content section covers an array of topics including web writing, and will expand your horizons on what is possible, relevant, and practical online – all good things to grasp if you’re going to succeed with web copywriting.

Bonus (there’s always a bonus!)

CopyAdvice

It’s easy to follow along with others are writing or to take the ill-informed advice of a client or account manager, but how do you know that what you’re writing the right thing? CopyAdvice are a service of CAP (the UK Committee of Advertising Practice). Learn how to write offers correctly, what the rules are for online marketing, basic advertising standards, and how to word direct marketing. I particularly like the check lists.

Steve Kellas is a freelance copywriter and teaches web copywriting to businesses across the UK.

  • Share/Bookmark

Why your copywriter just got a lot more valuable

Tuesday, February 8th, 2011

by Steve Kellas

As a professional copywriter and long-time internet marketer, I rejoiced when, a few weeks ago, Google finally succumbed to the mounting pressure being put on them to do something about the quality of their search results.

Even better news came last week when rival search firm Blekko has announced it has banned several prominent content mills from its index – notably eHow, encyclopedia.com and AnswerBag.com.

For those not in-the-know, the issue surrounds ‘content mills’ (aka content farms) whose entire business model is built on creating thousands of low-value, poorly written, nearly copied-and-pasted-from-elsewhere content. This content attracts attention in the search listings, and of course, people click to those sites. They are usually greeted with poor content, tons of ads, redirects and worse. This practice (what amounts to web spam) is a pure play at gaming the Google-system for profit. I’ve written about this before on the blog – Is ‘just okay’ good enough for your brand?.

So what does this have to do with your copywriter?

You get what you pay for

The content mills seem to have caused a spin-off effect of devaluing ALL content. They have convinced, not just advertisers, but also many new writers that $1 for a 500 word article is an acceptable rate (it’s not).

This shift in the sincerity of the search engines to do something about spam means that quality content (well written, well sourced, high-value) will return to the top of the search engine listings pages.

It also means that it’s time to stop thinking about content as a cheap typing job.

It means, develop your relationship with your copywriter now, because once Google makes the change to placing higher value on high-quality content, your copywriter will be your best friend.

Your customers will pay for valuable information

Having seen the rubbish out there, your customers will appreciate (and yes, pay for) your high-quality content. They’ll pay for it by giving you their email address, or adding you on Twitter. They’ll pay for it by downloading your free samples, or white papers and coming back for more.

They’ll pay for it by returning to your products or services again and again, because they know that you get what you pay for.

And by getting great content, and reading quality copy, they’ll know you offer only the best.

This isn’t new to us, though. We’ve always said great writing achieves great results.

Want to get to know us better?

Steve Kellas is a freelance copywriter and teaches web copywriting to businesses across the UK.

  • Share/Bookmark

Kill insincere web copywriting, or be killed

Wednesday, November 17th, 2010
Steve Kellas

Steve Kellas is the Content Director for Big Star Content

Do I have your attention now? Good.

Because, insincerity in website copy is one of the killers of authenticity. You can probably tell when another brand is being insincere, but you may have never reviewed your own website copywriting for it.

First of all, let’s define what I mean when I say ‘insincerity’. With regards to web copywriting, I mean copy that is ‘hollow’ or possessing a ‘quality of not being open’. This can include deceitful copywriting, but I am trusting you don’t knowingly engage in this sort of business practice.

Your web copy is hollow if it includes unsubstantiated claims or overused jargon: best-in-class; unparalleled; unrivalled; solves all your ________ needs.

These types of claims, unless substantiated by some third (and neutral) party put off your prospects. At best they are unbelievable hype, at worst, they make you seem like an untrustworthy used-car salesman. That’s not you, is it?

What’s the problem with this kind of copywriting?

When your web copy comes across as insincere, hollow, shallow or unbelievable, you are giving away your authenticity. Not only that, you are playing safe in the advertising game. You are speaking the way ‘everyone else’ speaks in your category.

Your copywriting just blends into the miasma of others out there doing and saying the same thing. You don’t rise above the category. You don’t stand out. You are one of a million voices.

Sincere copywriting stands out

We live in a social world. Online, your web copy is shared and spread around – but only if it is worth it to your prospects, customers and influencers. When you can express why you are doing or selling, you make an immediate connection that is irresistible. We all want to know the why of your story. It is what is truly authentic and original about you and your brand. It’s why 37signals is so successful. They are truly sincere about their products, and they tell you their story openly and without hesitation.

Web copy that is sincere, is original. When you focus on your story, you stop focussing on the category. You stop selling everyone else’s products, and you start selling yours.

On today’s web, sincerity sells

This is probably an understatement, but we aren’t living in a boom time at the moment. There are many people and businesses out there who are finding it hard to make ends meet. If they are going to make a purchase, they need to trust it will be a good one, and one that has some quality and ROI to it.

That’s where being sincere in your web copywriting is going to pay off. You’ll immediately make that connection your customers are looking for. No apathy. No spin. Just pure authenticity, and a clear message.

Sounds great right? Let’s get started…

2 ways to fix insincere web copy

Discover your authentic brand story – once you know what your brand is all about – what your brand story is – you’ll be in a great place to be sincere about why you’re in business, and why your prospect should be in business with you. When you write your copy from this perspective, you will naturally avoid insincerity.

Kill insincere buzzwords and jargon – read all your website and copy with it in mind to seek and destroy all buzzwords, jargon, spin, and insincerity in all it’s forms. Your authentic brand story doesn’t needs these crutches.

  • Share/Bookmark

The test of a great copywriter part 1

Monday, October 4th, 2010

Martin is a freelance copywriter for Big Star Content

Do you read many copywriting or internet marketing sites like this? If you spend much time at all taking in the thoughts, experiences and advice of professional copywriters then it’s likely that you’ll keep coming across the same names.

The kings of copywriting

You’ll see names like David Ogilvy, Joseph Sugarman, Robert Bly, Drayton Bird, John Caples, Claude Hopkins, Victor Schwab and others; all held in the highest regard by pro copywriters and marketers. These  ‘copywriting greats’ represent the very best in advertising and sales copy writing.

Despite their differences as individuals and as writers, many of these hero writers share consistent traits. In the list of names above for example there are in fact two notable common factors. Do you know them? Can you guess them?

Did they all work for the same agency at one time you may ask? Well no, they didn’t.

Is it that they are they all American? No they’re not, Ogilvy’s British (Scottish as he’s keen on telling us in Confessions of an Advertising Man), Hopkins had a Scottish mother and Bird is originally from Liverpool.

No?

Well here’s the first. All of them; each and every one of them, forged their reputations as great copywriters before the advent of the internet and SEO copywriting.

Copywriting pre internet

When these guys were working their marketing magic through magazines, catalogues, newspaper adds and direct mail, today’s web enabled sales opportunities simply didn’t exist.

No fancy new media. Just old school copywriting and copywriting greatness that sold billions of dollars worth of products. Copy based on hard won lessons and expertly applied techniques…and here’s the second point. Copywriting based on continual and continued testing. They loved to test the effectiveness of their writing. How else could they improve results if they didn’t know which copy worked and which didn’t? It’s the test of a great copywriter.

Test, test and test again

Hopkins, Caples and Ogilvy in particular were absolutely fanatical about testing. And if testing to see which copywriting techniques worked for them then surely it should work for mere mortals like us.

I’ve been revisiting John (“They Laughed When I Sat Down at the Piano. But When I Started to play!) Caple’s, Tested Advertising Methods – 277 pages of copywriting dynamite. Essential for anyone serious about their writing.

I’m dying tell you about it, the proven ways to get better results from your copywriting and how you can test your copy to make it even more effective. So be sure to check out the next post in this series

In the meantime, maybe you have a favourite king of copywriting who deserves a mention. Who inspires you? Who do you rate? Why do you rate them?

  • Share/Bookmark

SEO Copywriting and The Power of Persona – Part 4

Tuesday, September 28th, 2010

Martin is a freelance copywriter for Big Star Content

Armed with the knowledge that there are four basic types of personality we can go about crafting our copy in a way that will interest each and that each will respond to along multiple navigational paths.

In effect you are enabling each personality type to self select the content that appeals.

Of course people are complex creatures and cross over these simplistic personality types. No individual exists within one category but an appreciation of them and the careful use of SEO copywriting that appeal to different types of readers can be an effective technique in guiding them to messages that motivate.

Future Now use the following sentence as an example of copy that contains elements appealing to all personalities.

‘Our approach is personalized to meet your objectives. The bottom line is that your results are guaranteed. Explore our methodology to discover how thousands of clients just like you have been delighted.’

The ‘personalized to meet your objectives’ sentence will instantly appeal to Amiables or Spontaneous personality types who like to get as much information as quickly as possible often by skimming  or scanning pages. A/S readers like to see customer testimonials and have USPs clearly defined. They tend to be trend followers as opposed to trend setter and react to ‘word of mouth’

Analytics/Methodicals will head for the ‘methodology” section. Where they may be greeted with a detailed pdf download of in depth technical information. Features driven they  like the use of graphs and tables with simple stated facts. Fluffy or vague sales speak doesn’t go down well.

Humanists/Expressives will appreciate the validation of “thousands of clients.”  Fearful of commitment and in need of constant reassurance they react well to a personal tone as well as testimonials, money back guarantees, links to return policies and assurances of security. H/Es are often repeat buyers so if you can engage successfully they will likely prove loyal and profitable customers.

Competitives/Assertives are the hardest to sell to and will be reassured with the referral to “bottom lines” and ‘guaranteed results.’ They like clear and definitive credentials with value and quality stated unambiguously. C/As are competitive and impatient. They won’t hang around if they don’t quickly see what they need and will abandon a page or sale easily. Offer credible information and obvious calls to action.

Of course the important part of the whole process is to accept and appreciate that people are all very different and that a one size fits all copy approach is a course bound to fail.

Defined navigation paths? Or a broader brush approach matching personality or persona to the site as a whole? You choose.

However you choose to approach personas and personalties, the fact that your writing is seeking to genuinely identify your reader and to seriously address their motivations is an important step on the road to successful SEO copywriting –  conversions and profits.

Read the first three parts: SEO Copywriting and the Power of persona part one, two and three

  • Share/Bookmark