Contact Bigstar Copywriting

Posts Tagged ‘in house copywriting course’

The Tae Kwon Do Guide to Learning to be a Copywriter

Thursday, October 7th, 2010

Steve Kellas is the Content Director for Big Star Content

I used to take tae kwon do lessons. It was fun, and I was in the best shape of my life. I learned a lot from those sessions and part of what I learned helped me to be a better copywriter and gave me some great lessons of my own to teach to my own students in copywriting courses. Here they are in no particular order.

Practice until it hurts

This was probably the biggest lesson for me. I am not naturally athletic, so I had to practice at the gym, at home, and even in my mind, visualising each kick, punch and routine so that when I had to test for my belt, I knew what I was doing. It was really hard, and sometimes all that practice made me hurt physically, mentally, and yes, emotionally. But then I’d see my instructor practising on his own, by himself in the gym, rehearsing his moves. And it was then that I ‘got it’. I couldn’t just learn something once and move on. If I wanted to be an instructor, I needed to practice continually and constantly. Honing my craft. And that’s one secret to learning copywriting successfully – you have to practice it. You have to employ the various techniques over and over again with countless products and services. You need to rehearse and keep track of your killer headlines and calls-to-action. It’s not something that just happens over night for most people (although there are some gifted writers out there). Once you ‘get it’, keep practising – it only makes you better.

Learn to take your punches

In our gym, I got hit. A lot. And that meant that I had to get okay with getting hit. In fact, it was one of the things that I appreciated about my instructor. He was very frank with us about being in a real-life self-defence scenario. The one thing that makes most people do the wrong thing is their fear of being hit. If you can get over this fear (it hurts, but isn’t that bad) then you’ll have a clear head to defend yourself appropriately. Likewise with being a copywriter. You get feedback. Constantly. And a lot of it isn’t complimentary – especially at first. But that’s okay. It isn’t meant to hurt you, it’s meant to get the best out of you. When you get over your ego as a writer (it hurts, but isn’t that bad) then you’ll have a clear head to write better copy next time. You can do amazing things when you don’t think about it. One session that sticks in my mind was when our instructor saw that as a group we were not achieving all that we could. He made us line up on one side of the mats. Then, standing on the opposite side of the mats, he asked us to jump across the room and kick him. One at a time, we attempted and failed. He then stood in the middle of the mats and asked us to do it again. This time, we all were able to jump the distance and kick him. Once again, he stood on the opposite side of the room and commanded us to forget the distance. Forget the space. Not to think, just to do! And sure enough, one by one, each of us jumped and kicked much much farther than we ever thought possible. And that’s another secret of being a good web copywriter – not over-thinking the job. When you get a block, it’s because you’re thinking too much. It’s amazing what you can achieve when you switch your mind off and remove the blockages of thought. Simply starting and doing is enough to bridge the gap and make it across to the other side. There is one big difference, though, in learning to be an SEO copywriter. In martial arts, you can’t make a losing match better; but in writing, you can always edit later.

  • Share/Bookmark

3 Ways Digital Copywriting Training is Like Training for a Marathon

Wednesday, September 29th, 2010

Steve Kellas is the Content Director for Big Star Content

Disclosure: I don’t run, unless I’m late for the train. But I write and I run courses for copywriters.

I have never liked running. The thought of running a marathon is not that appealing to me. So why would I choose it as a metaphor for my post today? Because I respect those marathon runners for their dedication to their craft. And knowing a few people who have run marathons, I asked them about their training and what it takes and that’s when it hit me – digital copywriting training is like training for a marathon that you run every 6 months.

Here’s why:

1. You have to be disciplined

My friends and colleagues who have run marathons cite this as the number one element of their training. You don’t just go out and run a marathon – you have to ‘earn it’. They made a plan to improve their fitness and performance to get them into shape and keep them there in the weeks leading up to the marathon itself.

Likewise, the world of the web copywriter is always changing, and if you want to keep up, you have to discipline yourself to keep pace with the changes and constantly evolve and improve your performance. You need to practice and learn new things.

Take classes, attend webinars, read blog copywriting, keep pace, keep up.

2. Reaching beyond your comfort zone leads to better results

I was told you can’t improve your running if you just run the same distance in the same amount of time, week after week. You must reach beyond your current comfort zone and set a goal of improvement and work hard to achieve it – even experiencing discomfort in the process.

The same goes for copywriting. If you want to stay in this career, be prepared to step out of your comfort zone regularly. That’s good. Stay there. Keep pushing yourself to learn something new, to write for a format you never have before. Try using social media to expand your network and discover new techniques.

3. Learn from someone who has done it before

If you are wanting to run a marathon, you could try to figure out how to get from the sofa to the 26 miles on your own, but why would you?

You would join a running club, partner with an experienced runner, get a coach, read books, and take training sessions.

The best way to learn something is to do it under the guidance of someone who’s done it – someone who can fast-track your learning curve and get you started faster than you could on your own. And that’s precisely what copywriting training can do for you. If you want to learn to write better web copy, or how to use SEO techniques in your copy, you should learn from someone who’s done it.

Support and Motivation

Of course, all this training takes its toll. A good coach or trainer is also there to give us boost when we’re feeling burnt out. That’s why when I run a copywriting course, I always tell everyone attending that I’m available after the session – months after – to answer their questions and concerns. I know this helps them because the ones that do make contact always say how great it is to feel understood.

<!–5537a52f9ebd4e0ebca732af1ac2e14c–>

  • Share/Bookmark

4 and a half reasons not to take a copywriting course

Monday, September 20th, 2010

Steve Kellas is the Content Director for Big Star Content

Last week, I wrote about copywriting training and courses being for everyone, not just for those who want to be a copywriter. This week, I’d like to give you some reasons NOT to take a copywriting course.

1. The person giving the course or seminar is not a copywriter

This might surprise you, but some of the people giving courses on web copywriting are not, and have never been, a professional copywriter employed by other copywriters for their skills. Nope. They might be good marketers and sales people. Heck, they might be decent people. But, you’re paying good money for your search copywriting course, so get to know something about the person who is going to teach the ways of the SEO copywriter.

Copywriters offering to teach you and have been in their industry (be it advertising, digital, direct) bring not just the material itself (which, frankly, you can find in a book) but a wealth of experience, lots of client experience, and a plethora of tried-and-true copywriting techniques that actually work for different and varied businesses.

2. It’s too good to be true

You found a great looking copywriting course that you can take at home and it’s almost totally free! Sorta. I think…Well, maybe.

Good luck with your money, sport.

Even in copywriting, the old adage I used in this reason not to go to a copywriting course holds true. If it seems too good to be true, it probably is. Don’t believe their masterful hype. Check out the details, phone them up, get a solid outline of what you’re going to learn, and please, make sure you read reason 1 above.

3. There is no support – email, live or otherwise

When you are paying good money for a copywriting course, whether it is distance learning by books, DVD, online video tutorials, a legitimate course program will offer some kind of support for you. A live course obviously has some form of support built in.

Copywriting isn’t like maths. There isn’t always a right answer to your conundrum, so having a way of getting specific help to whatever your question is will make your experience much better.

4. You can’t see any examples of their work

Who are their clients? Can you see any work they have done? If all you can find are the examples you see on their advertising for the course, that’s not enough. Have the confidence that the person who is going to teach you can actually write well enough to get and keep happy clients. If they can’t produce any samples or actual people you can talk to, don’t bother signing up.

And now for the half…

The cost is too high for your budget

I almost didn’t include this reason simply because I think there’s no price too high for a good education and training. However, I’m not blind to the reality of life. I’ve been there myself, and I would not feel comfortable suggesting you break the bank to get take a course. There are plenty of options out there that fit many budgets: day courses, half-days, weekends, online training and so on. For businesses on a budget, find out if your trainer will travel to you and train your content providers at your location and for a fixed rate, rather than per head.

There you have them. Got any to add yourself? Or have you been on a copywriting course that you wish you hadn’t?

  • Share/Bookmark

How to write a killer blog post in 15 minutes – ten pro copywriter secrets for INSTANT content generation (PART TWO)

Thursday, September 9th, 2010

Derryck Strachan is the Managing Director of Big Star Content

If you haven’t got your own pet copywriter chained to a desk producing hot content all day or you don’t enjoy the masochistic pleasure of constantly trying to find new ideas for blogs then this post is for you. You could, of course, always outsource to someone else. It’s easier and probably cheaper than doing it yourself.

01.  Throw in something controversial

Having a strong opinion is good – stimulating debate is also good. You want people to be talking about you, arguing about what you’ve said, linking to your blog posts.

While being controversial is good, being outrageous is probably not so good, although, if you know who you’re writing for then you know the people you DON’T want to offend (and those you can get away with offending).

It’s my belief, for example, that written content is the single most important factor in any Internet marketing campaign – way more important than web design. I don’t go around shouting about that because web designers NEED words for the sites they design and generally they’re really, really nice people who look kindly on copywriters – it’s an age-old partnership, and that shouldn’t be forgotten in these times of outsourcing and remote working.

I don’t have any such qualms about TV advertising – it’s a total waste of time and money.

02.  Use metaphor

Metaphor is a magic potion to a copywriter, turning him or her into an invincible warrior. Analogy is to a copywriter as Obelix is to Asterix. And simile is like a friendly druid, infusing every post with wit and wisdom. These are powerful weapons in any writer’s arsenal. Don’t get me started on neologism, the copycrats won’t like it.

03.  Respond to other people’s posts

How often have we been told that the Internet is a conversation? Blogs aren’t just a forum for spouting off about your own stuff, they’re about engaging in a dialogue. Responding to other posts in your sector not only allows you to express an opinion on a pertinent issue, thereby demonstrating your expertise (and the fact that you’re paying attention) but can also stimulate further debate. Don’t be afraid to share your opinions – if you have something interesting to say then post comments on other blogs and publicise your responses through social media.

04.  Keep something back for the next blog

When I really get into writing a blog post or article I often go off at a tangent. Rather than pursue too many points in one go, I chop off the tangent and there’s the starter for my next blog. It’s like making sour dough bread and will keep you in freshly baked blogs in perpetuity.

Maybe it’s better to think of your list article like a hydra – cut one head off and two more grow in its place. Each point on your list can generate individual blog posts, or other lists. I’ve already got at least 10 potential blog titles out of this list. For example:

  • Six ways to create an unmissable article title
  • Why lists ALWAYS pull in readers
  • How to use your keywords to build your blog posts
  • Why genuine insight always wins over opinion in article writing
  • The Asterix and Obelix guide to copywriting

05.  Don’t be afraid to recycle

As I said in my last post, blogs have a cumulative effect on both readers and search engines. Success is about the consistent delivery of relevant content over time PLUS dogged promotion of that content through social media, commenting, guest blogs, email marketing and other channels.

Recycling is OK as long as what you’re recycling has value – rework ideas, repackage content – there are new readers out there who never saw your original post, there are old readers that want to be reminded of your insights. Feel free to rewrite old articles with a new spin, use new stats to rekindle old debates. It’s all grist to the mill.

06.  Don’t be afraid to over-deliver

If you have something interesting to say, get it out there. Share your knowledge but remember to deliver real value. There are too many blogs out there holding back on real insight and expertise because they are trying to protect their knowledge. As a copywriter with over 15 years experience, I’m confident that I can share any of my expertise without jeopardising my chances of winning a new customer or losing an existing one.

Those who genuinely value that expertise will recognise its worth and will employ me to improve their content. Those who wish to do it themselves are welcome to what I have to offer – experience and insight don’t come overnight and we still have training courses and products to sell.

  • Share/Bookmark

Copywriting training isn’t just for people who want to be copywriters

Tuesday, September 7th, 2010

Steve Kellas is the Content Director for Big Star Content

Over the years, I have had many types of students in my copywriting courses. Some were there because they wanted to be professional copywriters, and were looking to get the skills they needed help them begin their new careers.

But many many others were there to learn about the fundamentals of copywriting to help them in their current career. They come from diverse backgrounds, and roles, and all of them share a desire not to become copywriters themselves.

I have taught copywriting to:

  • business owners
  • executives
  • designers
  • brand managers
  • PR and communications professionals
  • journalists
  • welders, mechanics and other skilled tradespeople

Why?

They realised that learning the fundamentals of copywriting gives them an advantage in business.

Learning copywriting gives you a better understanding of how to sell

When you learn a copywriting technique or a copy formula, you gain an insight into how you are sold to, and consequently how others are influenced to purchase. For example, when you learn about writing Features, Advantages and Benefits, you discover that you need to tell people what your product or service has (features) that they need or want. You also learn to communicate what the advantage of that feature is – what does the feature do for them (the reader).

By learning how your words can influence purchase decisions, you learn how people think and respond, and consequently you become better at selling your products and services to your customers, whether you’re selling a design, a coaching service or a car.

Understanding the copywriting process makes you a better manager

A lot of great students I’ve had over the years have come to my copywriting courses to learn about how the copywriting process unfolds for themselves so that they can better manage their own team of (or outsourced) writers and content creators.

Once they understood how their direct reports, outside content creators and even agency copywriters approached their discipline, the managers reported feeling more confident in their ability to brief writers, and to manage their own content processes. One of my students told me that she could now see how her own misunderstandings about selling were interfering with letting the copywriters create compelling copy that sold her services. A powerful lesson from a ‘simple’ writing class.

You develop skills to motivate rather than inform an audience

Some of my favourite students have been journalists. Why? Because they always ask me challenging questions (one of the benefits of a live course versus reading a book on a subject is that you get to ask questions). These questions come from their desire to understand the difference between their trade and that of a copywriters – they are motivated to learn.

When you learn to write copy for conversion, rather than articles to inform, you learn about how you as a person are influenced by advertising and copywriters. For those who already know how to write well, learning copywriting techniques gives your writing a powerful persuasive element that motivates readers into action.

Whatever the background, these students learned the ways in which words translate into sales, queries, contacts, and how simple writing fundamentals can ultimately make their business bottom line a whole lot better.

  • Share/Bookmark

SEO Copywriting and The Power of Persona – Part 1

Monday, September 6th, 2010

Martin Williams is a freelance Copywriter for Big Star Content

Here’s a bit of a philosophical question for an SEO copywriting blog.

Are we always the same person?

After all, don’t we adapt to different environments, different circumstances altering our behaviour, our speech and even our thinking depending on where we are, who we’re with and what we are doing? People are inconsistent. Certainly superficially. Is the nightclub you, the football match you? Is the boardroom you the intensive care unit you? Probably not. That would be a bit weird. What do we do? We all draw on the various constituent aspects of ourselves and deploy them in ways that feel natural or comfortable.

In spite of these tactical adjustments to the immediate world around us, experts seem to be of the opinion that, fundamentally, we have core cognitive styles. The consensus seems to be that there are 4 basic personality types:

  • Competitive
  • Spontaneous
  • Methodical
  • Humanistic

Interesting, huh?

SEO copywriters understand this clearly. That when David Ogilvy taught that all good marketing requires empathy, he wasn’t just right. He was as right as right can be.

In the scramble to meet deadlines and the rush to get campaigns up and running it’s often the case that copy content is left until the ipsus lorem last minute. Sure, in-depth keyword analysis has revealed a list of relevant keywords and expressions as long as Maradonna’s left arm. Keywords that you will use as the SEO cornerstones of your online campaign.

Does this keyword research really tell your story in a way that your audience will identify with? What about the actual copy you should have already thought about? The stuff in between your keywords, the stuff that ignores your keywords or is just informed by them? The stuff that really, truly talks to your target audience in ways that they can genuinely relate to? The copy that will keep them reading, will move them and end up converting them from mere observers into customers?

As Copyblogger put so well – not all soccer moms are created equal. And neither are CEOs, students, Belgians, computer experts, pet lovers or even UK copywriters. Who then are you talking with?

How can you be confident that you stand a realistic chance of getting your messages across persuasively and ultimately profitably? And how can you be sure that your copy slams the What’s In It For Me buttons for your target audience?

It’s a question of persona.

In the second part of this four part introduction to copywriting personas we’ll define personas and take a closer look at how to craft them.

Read the other three parts: SEO Copywriting and the Power of persona part two, three and four

  • Share/Bookmark

3 Quick Techniques for Learning About Your Audience

Wednesday, September 1st, 2010

Steve Kellas is the Content Director of Big Star Content

As a copywriter, you are expected to find not just a voice for the copy and content you produce. You are also supposed to write the copy in a way that ‘resonates’ with your target audience, ideally in an authentic way. Often, you don’t always have an accurate picture of your audience, or even a lot of time to get to know them on any level.

When I started out as a copywriter, I learned a very quick series of techniques for getting to know my audience. Some of these techniques overlap with User Experience techniques, and tasks you may have done in marketing or journalism courses. I hope you find these techniques will save you time, and even some re-writes along the way.

1. Ask your client for more audience insight

Obvious one right? Maybe. But, if you’ve ever been under a tight deadline with not much time for research, you know how likely you are to just ‘get it done’ without first getting more insight into your audience.

Talking to your client about the target audience shows you are professional, that you care about your work and that you are doing what you’re supposed to do as a copywriter – write for your audience.

Most clients will know far more than you about their target audience, and because of this familiarity, they don’t always think to include pertinent information in their briefs to you. That’s okay – just ask.

The most useful bits of audience insight you can get from your client are things like what of magazines the audience reads, their level of education (giving you an idea of the type of language you can use), country of residence (should you use British English or US), what TV programmes they enjoy, where they shop, and what websites they frequent.

Getting these nuggets of background information is copywriter gold. By reviewing the magazines and TV programmes and websites, you’ll know what kinds of information they like to consume. Once you have the background you can move on to technique number 2.

2. Spend 15 minutes writing a detailed persona

What’s a persona? It’s essentially a story about the person you are writing for. This is the best way to figure out who it is specifically that you are targeting. By writing the story of this person’s life, you will come to an understanding of what drives them as a human being, what concerns they have, what habits, and you’ll discover what it is about the product or service you are writing about that will turn them on.

The key here isn’t to spend a long time getting this 100% accurate. You’re writing a story about a typical person in your target audience. What you want to do is quickly sketch out that picture of the person:

  • What is his or her name?
  • Where does he or she live?
  • Is he married?
  • What is his or her typical day like? What things to do they do from morning to night?
  • Where does she work?
  • What does he eat for lunch? Does he brown bag it?
  • What websites is she visiting and when?
  • Who are his friends? How often do they spend time together?
  • What sports does she enjoy?

And so on. The important thing is to do this quickly, and include as much of the reasearch you previously did either on your own, or by speaking to your client. Share the finished persona with your client for a quick approval so that you know you’re on the right track. I trust you’ll nail this exercise because like all humans, you are already a student of human interaction.

3. Interview some real people

Time doesn’t always permit this one, but it is simply the best way to get to know the real audience. Maybe your client has a contact list from user-groups, or interview transcripts from past marketing research. It’s best if you can ask your own questions, but if someone has already covered this ground for you, you’ll be saving some time.

The kinds of questions to ask are the sorts of things you’d want to know from writing the persona (see #2 above). The great thing about talking to real people is that you get to hear how they speak, how a conversation with this person unfolds, and if you pay attention, you’ll be able to spot what gets them excited and motivated to share with you.

These techniques will help you craft better copy by writing to a specific target person, you’ll be able to find the motivations, influences, and conversion points that will make them leap.

Upcoming copywriting courses

Writing For The Web – 28th October

Writing For Search – 29th October

  • Share/Bookmark

Can anyone be a copywriter?

Wednesday, August 25th, 2010

Derryck Strachan is the Managing Director of Big Star Content

So, as a professional copywriter who trades on the value of my experience, track record and sheer wordsmithing talent, can you guess how I’m going to answer this one?

That’s right. The answer is “no”.

To most of you reading this that answer will seem obvious and will require no further explanation – you can skip forward to the bit with the link to our copywriting courses and then book on to one of them, or mail me with a brief for a massive web copywriting project. You can see the value of an employing someone who knows what they’re doing to produce your web content.

Yet for some reason there are thousands of people out there who think that, unlike other highly valued professions, you can just become a copywriter overnight or you can go out and hire anyone who can string a few words together. How hard can it be? Pretty much everyone can write, right?

Just because you can write, doesn’t mean you can write.

In the same way that, just because I can talk doesn’t mean I’m a great public speaker, just because I can cook doesn’t make me a chef. And just because I can dance doesn’t make me Michael Flatley – although, Lord help me, after a few pints of Guinness and some twiddly Irish tunes I might delude myself that I am.

You don’t just need words, you need the right words

Just as trying to be Michael Flatley very nearly resulted in serious injury to myself and my companions, so employing a copywriter with little or no experience is at best a total waste of money and at worst could seriously damage your business.

There are lots of people out there who try the Michael Flatley approach to copywriting (sorry to extend the analogy but I like the image). They wouldn’t let an intern do a presentation to the managing director of their biggest client on the justification that the intern can talk, yet they persist in letting any old Tom, Dick or Harriet do their web copy, their blogs or their articles.

Sometimes they even let people whose native language is not English write their web copy. Not that I have anything against the people whose native language is not English. It’s just that, in my experience, even if they get spelling and grammar right, writers whose first language is not English rarely grasp idiomatic use of that language, its nuances, traditions, humour, context, points of reference or flow.

Just because you can write well, doesn’t mean you can write to sell

Even if you can write lucid, engaging English it doesn’t mean you’re going to be a great copywriter. Here are some of the things copywriters do over and above writing some words that make sense together:

  • Understand your business very quickly
  • Understand who your customer is and what kinds of things they will respond to
  • Create strategies to communicate your business to your customers
  • Form cogent arguments for pretty much any viewpoint (we currently write for three telecoms companies who all offer a different service. We have argued the case against the other two for each client.)
  • Do things that have worked in the past for other businesses
  • Write much quicker than you can
  • Do research that makes your business look smarter
  • Come up with great ideas to inspire, entertain and inform your customers

Most importantly they can:

  • Sell your products and services

Fortunately, while there is no substitute for experience, if you can already write well you can learn some of the tricks of the trade by finding a reputable copywriting course. Or just employ a professional to do the copywriting for you.

  • Share/Bookmark